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Contact â—† Us

Phone
Mailing Address
555 N Main St #1056
Providence, RI 02904
Se habla español Fala-se português On parle français Si parla italiano
FAQ
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What is your refund policy?If your translation doesn't live up to our high standards of quality and accuracy, we have a 100% Money-Back Guarantee!
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When will I get my translation?Most orders under 5 pages will have same-day or 24-Hour Turnaround. Contact us or send us a message if you would like a personalized estimate today!
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How much does it cost and how do I pay?Our affordable prices vary depending on the service. Visit our Services page for a full catalog of our prices . Contact us or send us a message for a personalized quote! We accept all major credit and debit cards as well as PayPal and Apple Pay. All transactions are secure and encrypted. Your payment will either be processed directly on our website or through an invoice sent via email.
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What services do you offer?We work in English, Spanish, Portuguese, Italian, and French translating, interpreting, proofreading, post-editing, tutoring, transcribing, and subtitling, etc. Visit our Services page for more detailed information.
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Is my personal information secure?YES! Your personal information is only ever used to provide you with your translation. It is deleted and/or shredded after you receive your finished product and it is NEVER shared with third parties. View our Privacy Policy for more detailed information. We are a Better Business Bureau Accredited Business that takes customer satisfaction and security very seriously!
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Is My Personal Information Secure?YES! Your personal information is only ever used to provide you with your translation. It is NEVER shared with third parties and is deleted or shredded after you receive your finished product! Additionally, all transactions are securely encrypted. Check out our Privacy Policy for more information.
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How Do I Send You My Files?If you have a file and/or document relevant to an order of yours that you need to send us, you can either attach it while you are placing your order on our Order Page using the "Upload File" Button or you can send us an email containing your File/Document and Contact Information.
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What Makes Lingua Franca Different?Lingua Franca Language Solutions, LLC is a company founded on inclusivity, high quality services, and customer comfort and satisfaction. We have experienced language barriers first hand, and we know how frustrating they can be, so we're committed to going the extra mile to make the process a lot more pleasant for all parties involved. In order to realize our goal, we offer clear terms, pricing, and turnaround times, with no hidden fees and technical jargon, and we make sure that you always talk to a real person and never a robot. We are especially knowledgeable in providing a safe space for the LGBTQ+ community, whose translation needs may not be taken seriously or done incorrectly in reference to their gender and sexuality. Visit our About Page for more information!
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What Languages Do You Offer?We work in English, Spanish, Portuguese, Italian, and French.
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How Do I Contact You?You will NEVER have to speak to a robot with Lingua Franca! If you need to Contact Us for any reason, feel free to do so in many ways: Email Telephone Text Message WhatsApp Facebook Instagram Website Chat Box Website Contact Form Mail We will get back to you with a prompt response!
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What Services Do You Offer?We offer translation, interpretation, language tutoring, proofreading, subtitling, transcription, and post-editing services. For a detailed catalog of our services and the documents we work with, please refer to our Services Page or Contact Us if you do not see the specific service you are looking for.
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What Is Your Refund Policy?We are committed to ensuring quality services and customer satisfaction and guarantee an accurate fit for your language needs! In order to honor this promise, we offer a 100% Money-Back Guarantee if your finished product is inaccurate or if your Certified Translation is not accepted for any reason. Please feel free to contact us if you have a dispute.
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How Do I Pay?We accept all major credit and debit cards, as well as PayPal and Apple Pay. Your payment will either be processed directly on the website or through an invoice sent to your email. All transactions are securely encrypted.
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What Are Your Prices?Our affordable pricing varies depending on the service and document type. See our Services Page for a full catalog of our prices or contact us and get a quote!
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Do You Offer Notarization?YES! We can provide notarization for your certified translation for an additional fee of $24.99. Please note, notarization is NOT required in order for a translation to be certified. Your translation will be certified automatically for free with your order. Notarization of translations is not typically required for most official purposes, including USCIS immigration practices. However, certification IS required. For this reason, certification is included for free with your order, while notarization requires an additional fee. Please refer to the requirements of your translation to ensure that it is a necessary step in your process.
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When Will I Get My Translation?Most orders under 5 pages will have a same-day or 24-Hour Turnaround. Some order times may vary depending on order volume, complexity, and whether there are special requests, for formatting etc. Expedited completion can be provided upon request, but it depends on availability and pricing for that option may vary. Contact us for a specialized estimate today!
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Do You Offer Certified Translation?YES! Certified translation is automatically included for free with any Vital or Academic Document. A Certificate of Translation Accuracy can also be requested with any other type of translation for free! See our Services Page for more information.
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Do You Offer Telephonic Interpretation?YES! We offer phone interpreting services. Whether you have an event, consultation, interview, or any other multilingual situation, give us a call and we can help! Get a Quote, Book an Interpreter, or Contact Us for more information!
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What Kind of Interpretation Do I Need?We offer the following types of interpretation: On-Demand Interpretation: a type of on-call service that does not need to be scheduled in advance and can be arranged last minute with very little notice. Consecutive Interpretation: this is when the interpreter waits until the speaker finishes to begin interpreting, typically taking notes in the meantime. This type of interpretation is usually ideal for interviews, consultations, and small meetings. Simultaneous Interpretation: this is when the interpreter begins interpreting before the speaker has finished their thought and is still speaking. This type of interpretation is usually ideal for large meetings, and large events. On-Site Interpretation: this is when the interpreter travels to the client and performs the service in person. Telephonic Interpretation: this is when the interpreter performs the service over the phone. Remote Video Interpretation: this is when the interpreter performs the service over some type of video call or video conference software.
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Do You Offer In-Person Interpretation?YES! We offer in-person, on-site interpreting services in Rhode Island, Massachusetts, and Connecticut. Whether you have an event, consultation, interview, or any other multilingual situation, we can help and we'll come to you! Get a Quote, Book an Interpreter, or Contact Us for more information!
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What Kinds of Interpretation Do You Offer?We offer on-demand, consecutive, and simultaneous interpretation in person, by telephone, and by video conference in English, Spanish, French, and Portuguese. We can interpret for you no matter the occasion, be it a consultation, interview, meeting, event, or any other situation! Our skilled professionals can even help you with specific niches such as Medical, Business, Scientific, or Legal interpretation, for example. Schedule an Interpreter or Contact Us for more information!
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How Does Interpretation Work?First, if you have any questions, comments, or concerns, you can Contact Us for a free, no obligation consultation via phone, email, text, or video conference. If you'd like, you can also request a Free Quote. Once you're ready, you can Schedule an Interpreter and pick the type of interpretation, languages, time, date, and location. One of our skilled professionals will be assigned to the job whenever and wherever you need!
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Do You Offer Remote Video Interpretation?YES! We offer interpreting services via video conference. Whether you have an event, consultation, interview, or any other multilingual situation, we can help you remotely! Get a Quote, Book an Interpreter, or Contact Us for more information!
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What Classes Do You Offer?We offer tutoring classes that will have you speaking like a native in no time! We are offering classes to learn Spanish, French, Portuguese, Italian, and English as a Second Language (ESL). Schedule a Class or Contact Us for more information!
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How Much Does It Cost?Each individual session lasts an hour and costs $35. We offer a package that bundles 10 sessions for $300, reducing the per-session cost to $30. We have a monthly membership that costs $115 that offers 4 monthly sessions with a free 14-day trial. This option is ideal for weekly lessons and reduces the per-session cost to $28.75. No matter your budget or language-learning plans, Lingua Franca has the option for you! Schedule a Class or Contact Us for more information.
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What Sets You Apart From Other Tutors?Our lessons are designed to teach in a way that facilitates retention of information and helps the brain learn more naturally. We teach using methods studied and employed by linguists and polyglots, breaking down language into parts and teaching how to actually use and understand the language, and not just inundating students with vocabulary words. Students will be able to use and understand the mechanisms of a language and its parts and learn in the target language itself, eliminating the need for robotic phrases and translating inside their heads. Schedule a Class and you'll be speaking like a native in no time!
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Where Are the Lessons Offered?All of our lessons are offered virtually through Zoom or other video conference software. We currently do not host lessons in a physical location, but if you have a place to host or meet and live in Rhode Island, Massachusetts, or Connecticut, Contact Us to see if in-person sessions are available near you!
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We Are FlexibleWe don't believe that one size ever fits all! That's why we always provide our clients with multiple options, so they can choose which is best for them! We accept all major credit cards, PayPal, and Apple Pay We accept and work with all document formats We offer countless ways to contact us We even offer expedited delivery options Learn More
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Guaranteed SatisfactionWe are confident that you will be 100% satisfied with our services, but if for some reason you are not, we have a 100% MoneyBack Guarantee! View Terms of Use
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Guaranteed Acceptance by the USCISWe promise that your Certified Translation will be accepted by the USCIS! If it is rejected for some reason and we can't rectify it, we will give you a full refund! View Terms of Use
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We Are AccreditedOur accreditation by the Better Business Bureau is a representation of our commitment to quality, customer service, and customer satisfaction!
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We Pride Ourselves on Our AccuracyWe promise that our qualified, experienced linguists will fulfill your order accurately and adequately for your needs! Though we are confident in our work, if there is ever anything wrong with your order, we offer unlimited revisions and a MoneyBack Guarantee if we can't rectify the error. Learn More
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We Take Care of Our ClientsWe go the extra mile to take care of our clients and make them feel as comfortable as possible! You will NEVER speak to an automated robot. We are real people who care about our clients and we deeply understand the importance of our work in their lives, so we take pride in providing excellent customer support and catered client solutions!
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We Offer Convenience for Our ClientsWe know you have a busy life, so we prioritize convenience for our clients. We like to be a one-stop shop for all of your language needs! We take care of the certification, notarization, localization, and delivery of your order so you can focus on everything else! Learn More
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We Work QuicklyWe respond quickly and start working as soon as we receive your quote or you order, so you receive your finished product as soon as possible, usually on the same day or within 24 hours for most orders! Learn More
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We Take Security SeriouslyWe take your privacy very seriously and maintain client information and the contents of all documents completely confidential. All sensitive personal information is eliminated after you receive your order and all transactions are completely encrypted. View Privacy Policy
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We Believe in AffordabilityWe know everyone has a different budget. That's why we offer competitive pricing, starting at just $10.00! We have a variety of services and pricing plans, and we even offer some flexibility for unusual circumstances, such as very small or large orders or long-term work! Learn More
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